Terms of Use of Naluga Toy custom service

1. General Provisions

Welcome to use the NALUGA website (hereinafter referred to as "this website"). These terms constitute a legal agreement between you (the user) and NALUGA (the operator) regarding the use of website services. Please read and understand these terms carefully before using this website. By using the services of this website, you agree to be bound by these terms.

This website provides users with services such as toy industry information, customized service displays, and product information inquiries (the specific services shall be subject to the actual services provided by this website).

2. Account Registration and Use

2.1 Registration Requirements

You must be at least 18 years old or register an account with the consent of a guardian. When registering, you are required to provide true, accurate, and complete information (such as name, contact information, enterprise information, etc.) and update the information in a timely manner to maintain its validity.

2.2 Account Security

You are responsible for properly safeguarding your account password and shall not transfer, rent, lend, or authorize others to use your account. You shall bear full responsibility for any losses caused by improper custody of your account.

3. Service Usage Specifications

3.1 Lawful Use

When using the services of this website, you must comply with Chinese laws, regulations, and international conventions and shall not engage in the following activities:

• Posting or disseminating false, infringing, pornographic, violent, hateful, or other illegal or unauthorized information;
• Using this website for illegal activities such as fraud, pyramid schemes, and money laundering;
• Interfering with the normal operation of this website, such as malicious traffic brushing, server attacks, data tampering, etc.;
• Scraping or copying the content of this website without authorization (including but not limited to toy design plans, product images, industry information, etc.).

3.2 Intellectual Property Rights

All content on this website (including but not limited to text, images, videos, trademarks, design plans, etc.) is owned by NALUGA or relevant right holders. You may only browse and download content within the scope permitted by these terms (for personal non - commercial use only). Modification, dissemination, or commercial use without prior written authorization is prohibited.

4. Service Changes and Termination

4.1 Service Adjustments

NALUGA reserves the right to adjust service content, functions, or suspend services based on business needs, but shall notify users in advance through website announcements or other means (except as otherwise provided by laws and regulations).

4.2 Account Cancellation

You may apply for account cancellation, subject to the following conditions:

1. No unfinished customized orders or services associated with the account;
2. No outstanding payments or disputes;
3. Meeting other cancellation conditions stipulated by NALUGA.

After account cancellation, relevant data will be processed in accordance with the Privacy Policy, and you will not be able to restore the account and its data.

4.3 Mandatory Termination

If you violate these terms or laws and regulations, NALUGA has the right to terminate services and ban accounts immediately without prior notice and reserves the right to pursue legal liability.

5. Liability Limitation and Disclaimer

5.1 Limited Liability

NALUGA shall only be liable for intentional or grossly negligent acts and shall not be liable for compensation in the following situations:

• Service interruptions or data losses caused by force majeure (such as natural disasters, government actions, cyberattacks, etc.);
• Losses caused by improper use of services by users or actions of third parties;
• Information on toy design and production provided on this website is for reference only, and users are responsible for assessing risks independently.

5.2 Link Disclaimer

This website may contain third - party links. NALUGA shall not be responsible for the content, security, or services of third - party websites, and users are advised to assess risks independently.

6. Dispute Resolution

These terms shall be governed by the laws of the People's Republic of China (excluding Hong Kong, Macau, and Taiwan). In case of disputes, both parties shall seek settlement through negotiation. If negotiation fails, either party may file a lawsuit with the people's court having jurisdiction over NALUGA's domicile.

7. Miscellaneous Provisions

7.1 Term Changes

NALUGA reserves the right to modify these terms at any time. Revised terms will be publicly announced on this website. If you do not agree to the changes, you should stop using the services; continued use of the services constitutes acceptance of the new terms.

7.2 Severability

If any provision of these terms is held invalid, it shall not affect the validity of other provisions.

7.3 Notice Methods

Notifications sent by NALUGA to you may be delivered via website announcements, in - site messages, text messages, or emails.

Supplementary Provisions

These terms shall come into effect from the date of publication. If you have any questions about these terms, please contact us using the following methods:

Please also read the Privacy Policy to understand how we handle personal information.